Our answers to your questions
. Upon request of Support, you may download this application for remote control: Windows / MAC.
- our message has been sent to your spam folder.
Solution: check your spam folder (unwanted mail, junk mail …) to see if our message is there. Add our domain (seezam.com) to the list of trusted senders (white list, …).
- Email servers on the internet may be congested for reasons beyond SeeZam’s control.
Solution: wait for a few more minutes; contact us, if the message does not arrive.
- You entered a wrong email address in your profile.
Solution: contact us through the “Contact” form on our web site.
- Your email sever has a ‘challenge/response’ system: your message has been sent by a server and not by a human. It cannot respond to a question.
Solution: check the ‘message waiting’ folder to see if our message is there. Add our domain (seezam.com) to the list of trusted senders (white list, …)
Unfortunately, SeeZam cannot play this role; a LuxTrust product is equivalent to an identity document, which must be issued to you by the registration authority of your choice. Most Luxembourg banks still offer tokens free of charge, and they can be obtained very fast.
- Open Adobe PDF Reader and go to the “Preferences” section of the software.
- Select the category Internet (1) and disable “Display PDF in Browser” (2)
- After a successful testing, you may enable this option again.